Average Score (331 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

331 Ratings

4.6 Average

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  • John T.08-22-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    We desired the new 2025 Tiguan SEL R-Line in the blue color. Mossy did not have the car, and very few were i. n Southern California VW dealers. Mossy's staff went to work, particularly Dallas, and were able to successfully find and negotiate the acquisition of the car. We were kept informed of the steps taken. When brought to Mossy, we had a pleasant and efficient buying process. (One important step for us was using Costco pricing that allowed us to skip the usual prolonged negotiating process.)

  • Ziad T.08-18-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Daniel C.08-18-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

  • Luis M.08-16-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Great customer service from your advisor Brenden 👍

  • William W.08-16-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    EXCELLENT 5 STARS

  • John G.08-15-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    Brenden is a great to work with

  • Juan Ignacio L.08-13-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Raymond E.08-13-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • David F.08-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    The service of our vehicle was efficient and timely.

  • Bruce D.08-09-2025

    TYPE:ServiceMODEL:e-GolfYEAR:2018