The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:BeetleYEAR:2018
Daniel went to bat for us with Volkswagen, and convinced them to split the cost of repairing my Beetle convertible top. Without that help, I'm not sure what we would have done! All we can say is "thank you, Thank You, THANK YOU!"
TYPE:ServiceMODEL:BeetleYEAR:2019
Excellent CS representative and experienced. Technician is skilled. Would better if all serviced cars been vacuumed and washed
TYPE:ServiceMODEL:TiguanYEAR:2020
It went very well
TYPE:SalesMODEL:TaosYEAR:2025
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
I always get great service
TYPE:ServiceMODEL:ID.4YEAR:2023
Excellent customer service. Always prompt, polite, and provide regular updates.
TYPE:ServiceMODEL:JettaYEAR:2024
Avery was very helpful!
TYPE:ServiceMODEL:JettaYEAR:2021
Brandon did a great job helping me as usual I own 3 VWs from mossy Escondido
TYPE:ServiceMODEL:TiguanYEAR:2022
The service and communication is excellent at Mossy.
TYPE:ServiceMODEL:ID.4YEAR:2024
This was a recall appointment. I appreciate the fact that the service department had a loaner ready for me and that my car had been washed after I picked it up.
